Troubleshoot Your Equipment Online Via Core Connect

Core Health & Fitness is excited to once again demonstrate its commitment to service by introducing the Online Troubleshooting feature on Core Connect.

This feature is an advanced self-service solution that can help you identify the problem you’re having with your fitness equipment. The easy-to-use troubleshoot flow system takes you step by step with illustrations, videos, and imagery, so that identifying issues and making repairs is as straightforward and easy as possible. This feature is currently available for all main floor cardio, HIIT and group cycle equipment with new content for our other Core products added monthly.

“We want to make service easy for all so we have launched a troubleshooting tool that will walk our customers and partners through the steps to resolve any symptoms on our products,” says Daniel Murray, VP of Global Customer Service at Core Health & Fitness. “By following these flows, you can quickly get to a resolution to any technical issue as if one of our experts is there with you.”